Deleting website

Forums Support Deleting website
Tom Kuwahara a couple of months ago - 2016-09-16 01:06:47
Hello, 

I would like to delete my yclas website. But when I go to details - delete domain and press on the link to cancel the domain, nothing happens. 

Regards,
Tom
Chema a couple of months ago - 2016-09-16 07:20:52
Hello Tom,

How come you have a custom domain?
Chema a couple of months ago - 2016-09-16 07:28:33
Ahaaa I see, you have downgraded to a free plan!

You can not delete it since you had a paid plan (growth).

I have disabled the recurrency. and set you up again with your paid plan (growth).

Now just let it expire and will be deleted, we will not try to charge you since I have disabled the subscription (red button Cancel Subscription).

regards
Chema a couple of months ago - 2016-09-16 07:30:09
If you have any further question please open a private ticket, this is the public forum.

regards
german-gonz a couple of months ago - 2016-10-01 02:08:52
quiero eliminar mi nombre dominio que crie en forma gratuita, por equivocación puse dicho nombre ¨mercadolibrecde¨ cuando voy a eliminar no pasa nada, no funciona nada.
Chema a couple of months ago - 2016-10-01 08:52:20
hola,

Por favor cree un nuevo topic en el soporte español ;)

gracias.
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