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I did NOT received and Email to Remind me of Auto-Renewal!
|Forums Support I did NOT received and Email to Remind me of Auto-Renewal!|
|info||a couple of years ago - 2016-03-07 15:32:18|
|How do i STOP Auto-Renewal from my account?|
|Chema||a couple of years ago - 2016-03-07 16:13:52|
we did send an email to you the 9th of February of 2015, anyway this is something new we are doing just to notify you to have funds in your account for the payment. We told your renewal date the first time you purchased with us.
This is the emails sent from our provider elasticemail:
This is the proof that we notified you even that theres no need since you were well aware of this as its indicated via email, FAQs and our terms and services.
|Chema||a couple of years ago - 2016-03-07 16:14:51|
Also please be aware this is a public forum, you can open private support tickets here: