Openclassifieds update Theme license invalid again.....

Forums Support Openclassifieds update Theme license invalid again.....
Jeff Goodhall less than a month ago - 2016-11-15 15:36:44
What happned to the Openclassified forums??
New update is asking for license number , 3 rd time this has happend. Who or what do I ask for this?

Is this another money making idea to invalid themes so people have to them buy again?

www.milujenglish.cz is the domain.
Chema less than a month ago - 2016-11-15 15:57:42
Hello,

We have answered to you already in facebook, please no need to post same text every where.

thanks!
Chema less than a month ago - 2016-11-15 15:58:17
Check your emails we have explained all in there. Regards
Jeff Goodhall less than a month ago - 2016-11-15 16:05:20
nothing in my email. 

I've said before I never understood why you make things so difficult, I've lost count how many times ive updated and then had to spend days trying to get answers from you and every time you ask for money. 

Its also obvious its the same people using the forums, facebook and so on so why not just reply straight away with " I'm sorry here is your license number" 

always a run around....
Jeff Goodhall less than a month ago - 2016-11-15 16:07:13
Reply hereAnd why dont you have a button to return sites BACK to previous versions? If there is an issue why not just have a roll back button? 

8 times your updates have caused me problems. 8 times......
Chema less than a month ago - 2016-11-15 16:10:05
Hello Jeff,

You have contacted us by email too.

2 times Facebook, 1 forum and 1 email.

We are answering you by email, please keep conversation there.

Like this you only generate more work and takes us more time to answer you.

Regards
Jeff Goodhall less than a month ago - 2016-11-15 16:12:54
why can you answer here so quickly yet by email still nothing? Same person replying.
Jeff Goodhall less than a month ago - 2016-11-15 16:19:25
YOUR EMAIL just received: 

 " 
Hello,

Please check our answer here:
https://yclas.com/forum/ support/openclassifieds- update-theme-license-invalid- again.html

Regards Martina,

Yclas Support
Monday - Friday 9 am - 2 pm GMT +1

https://yclas.com

"


What?????
Jeff Goodhall less than a month ago - 2016-11-15 16:20:56
So you tell me to check my email and in the email you tell me to go to the forum for answer..............
Jeff Goodhall less than a month ago - 2016-11-15 16:22:22
WHY can you send all this to me and not my license???
Jeff Goodhall less than a month ago - 2016-11-15 16:39:39
Instead of sending my license im told to check spam , couldnt even resend so called info email.....

These people can reply to forum, facebook and send useless emails but cant send one simple fix.......

More wasted time..... AGAIN!!! Thats 9 times I have wasted time reading your update crap when you know what you need to do.....

Again Martina the amazing customer service girl who I had to argue with for DAYS after the last time the problems occurred and now oncce gain no simple answers just running around.....
Chema less than a month ago - 2016-11-15 16:43:36
Hello,

We are helping you by email.

Please moderate your language there's not any need for this behaviour a bit of patience.

regards
Jeff Goodhall less than a month ago - 2016-11-15 16:47:07
What language?  you send an email saying search your spam and look at forum....... 

9 times now and every time no real answers. 

Now you have a problem with my language? Can you tell me what words?  Because I didnt swear... 

If you were helping by email I wouldnt be messaging here obviously.
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