The activate website link never sends

Forums Support The activate website link never sends
jdavidchilcott about a year ago - 2015-09-14 16:13:53
The activate website link never sends. I have tried 2 different email addresses (yahoo and google) and it's your website that is jacked up. My account is inactive with no way to activate it. I email support and they tell me to fill out a ticket. But when I try to fill out a ticket it says my account is not a paid account use the forum. How do I even know if I want to buy anything if I can't even try it out. I think both your website and support are broke.
jdavidchilcott about a year ago - 2015-09-14 16:36:43
This is now the 4th time I have tried to get help with this issue. Someone named Martina has blown me off on several occasions. Please help.
Chema about a year ago - 2015-09-14 17:08:25
Hello David,

Your email is sent to XXX@rocketmail.com

the emails to family.yclas.com where sent correctly please verify your spam folder for an email from us.

I have activated the domain, but please review your email spam folder on your mail hosting company.
Chema about a year ago - 2015-09-14 17:09:38
ok, I see why you didnt receive any email, you disabled fro your panel email notifications so not any email is sent to you.....

Please go to https://yclas.com/panel/profile/edit and enable "Subscribed to emails".

If not not any email will be sent from our side.
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