Where do I DISABLE AUTO-RENEWAL from my ACCOUNT?

Forums Support Where do I DISABLE AUTO-RENEWAL from my ACCOUNT?
IBH-Market less than a year ago - 2016-03-07 15:08:29
There's no real place to disable the auto-renewal from my account.  Where do I do that?
Chema less than a year ago - 2016-03-07 16:07:39
Hello,

To be able to disable the auto renewal you need to have a website or domain with us.

Under this email that you are posting you have none.

But anyway to do that you can do it directly panel->details (choose your domain )->cancel subscription.

All this info can be foun at our faqs:
https://yclas.com/faq/renewal.html

Also are sent by email.

regards
info less than a year ago - 2016-03-07 18:52:29
if I cancel the subscription, does it cancel it right away or it schedules the cancellation in the future?
Chema less than a year ago - 2016-03-07 21:04:34
Yes it cancels right away. so the next or any other renewal will be placed. Your site then will expire.

But please use our ticket system since this is the forum

regards
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