Hello Friends!
Since we started Yclas we have been working extremely hard to improve features, platforms and creating awesome software allowing people to create amazing marketplaces. All those developments have been made possible thanks to our subscription model. When you get a plan with Yclas, besides all characteristics you get with your plan: Premium features, 14 themes, 24/7 support, backups, unlimited traffic, etc, we also dedicate some money towards platform development.
Some people don't know what a subscription model is and that Yclas is based on it. That is why we want to be transparent and explain to you, the model behind Yclas:
- Automatic renewals: When you are going to get a plan on the pricing page, we tell you the renewal period.
- Check out the page: Once you select the plan you want to use, we also put a note on the checkout page saying: Plan will renew automatically
- Payment: We use 3D secure + Address validation + Fraudlabs to protect you and us from any security issue.
- After payment: We send you an email with your order and the time remaining for the next automatic renewal and also we explain how subscription cancellation works.
- 21 days before the plan expire: An email is sent 21 days before your plan is expired to prevent you from this charge. Also, we mention how cancellation works.
- 7 days before: We normally charge 7 days before your plan ends for security reasons. And allowing us to try again if this charge fails.
- Clear communications: You can find an explanation about renewals at Our terms and Conditions and our FAQ
- Remove data: We keep hold of your data for 30 days after your plan expires, also this gives you enough time to renew your plan.
- Notifications: We send you notifications if we could not charge you or if something wrong happened.
How Yclas subscriptions work in 2026
Several of the steps above describe how billing worked when this post was first written, and some have changed. As of October 2026, our renewal FAQ and terms and conditions say this:
| Stage | What happens today |
|---|---|
| Free trial | 15 days, and you don't need a credit card to start. When the trial ends you pick a plan to keep the site online. |
| Plans | Starter $69/month (currently $19/month for the first 6 months), Professional $99/month, Enterprise $299/month. All templates are included. See pricing. |
| Renewal | Automatic, the day before the plan expires, charged to the payment method you paid with, at the regular price (no promo discount). |
| Failed payment | We email you a payment link. If the payment still fails, we try again 7, 14, 21 and 28 days after expiry and email you each time. |
| Cancelling | Any time from My sites > Settings > Cancel subscription. Nothing renews after that. |
| Refunds | Every plan has a 30-day money-back guarantee: ask within 30 days of any payment, renewals included, and you get the whole amount back. |
| After expiry | The site goes offline. Renew within 30 days of the expiry date to get it back with all your data. |
The rules behind subscription billing
Subscription billing is also more regulated than it was when this post was written. In the US, the Restore Online Shoppers' Confidence Act (ROSCA) requires online sellers to clearly disclose all material terms before taking billing details, to get the customer's express informed consent before charging, and to provide a simple way to stop recurring charges. That is how the FTC summarized it in its March 13, 2026 Federal Register notice.
The FTC's 2024 "click-to-cancel" amendments were vacated by the Eighth Circuit in July 2025 (Custom Communications, Inc. v. FTC). The FTC restored the earlier version of its Negative Option Rule on February 12, 2026, then asked for public comment on new cancellation rules (comments closed April 13, 2026). So the federal click-to-cancel rule is gone for now, but ROSCA still applies, and new rules could follow.
If you sell memberships on your own marketplace
A Yclas site can charge dealers, agents or power sellers a monthly fee through the Memberships feature (see features). When a membership expires, the site creates a new order and charges it automatically for members who paid by Stripe. If you sell to customers in the US, ROSCA applies to you as well, so a simple checklist helps:
- Show the price and how often it renews on the plan page, before checkout.
- State in your terms that the plan renews automatically and how to cancel.
- Make cancelling as easy as signing up, and answer refund requests quickly.
- Tell members before you charge them, and again if a payment fails.
We are extremely serious about creating marketplaces and a great service for our users, and that is why we notify you on each step about your subscription status, but please we ask the same from your side. You must understand why we don't issue refunds. We don't ask anything if you decide to not renew but you must cancel your subscription (from your panel) in advance and help us to avoid payment gateways fees that are already generated once your subscription expires.
