Every Yclas plan comes with a 30-day money-back guarantee. If you are not happy, ask for a full refund within 30 days of paying, and we will refund the whole amount. This also covers a renewal you didn't want.
To ask for a refund, open a support ticket from your account or reply to your receipt email, and tell us which site and payment it is about. The refund goes back to the card you paid with.
You can cancel your subscription at any time, without contacting us: go to My sites, open Settings for the site and click Cancel subscription.
Custom design and development work isn't covered by the guarantee. See our terms and conditions for the details.