We offer 24/7 online professional support directly from our developers. All our employees are real, friendly humans working from their homes. We love answering questions, solving problems, and helping you build your site.
You can open a new ticket here.
Support does not include:
Currently, we accept Credit Cards, Paypal and Bank transfer as payment methods. We accept Paypal upon request, you can use credit cards, and it's available in more than 160 countries worldwide.
Your plan will be automatically renewed seven (7) days before expiring, using the same payment method you used with your first purchase. You will be charged the original amount of the product without any coupons applied. We will notify you if we can not charge you in advance so you won't lose any work on your classifieds site.
You can cancel your subscription anytime you want to get renewed, you
Since January 1st, 2015, EU made a significant change to its VAT regulations that require businesses to pay VAT according to the locations of consumers. This was taken, mainly, because of large companies that have been avoiding higher taxes by establishing businesses in places with lower VAT. Unfortunately, this also put a burden on independent creators who sell digital products to customers in
You can cancel your Yclas subscriptions at any time without needing to contact us. For that please go to My sites -> Details -> Cancel Subscription.
Your website is set to auto-renew, and we follow these refund policies:
You can use any language you wish. The translations are not done by us.
Currently, we translate and maintain two languages:
With any plan, you can use all of our mobile-friendly themes with any scheme available for the template. You can change it whenever you want, and as many times you want!
This gives you access to almost unlimited different looks and feels options to choose from.