Results for “refund”

3 answers

Pro free trial / demo

We do not offer a free trial for Yclas Self-Hosted Pro since we also do not offer refunds. Please you can test all the features using a free trial with our cloud solution at yclas.com, so you can decide before buying.

Read more →

Renewal

Your plan renews automatically the day before it expires, using the payment method you paid with. You are charged the plan's regular price, without any coupon or introductory discount. If a payment doesn't go through, we email you with a link to pay, so you won't lose any work on your site.

You can cancel your subscription at any time: go to My sites, open Settings for the site and click Cancel

Read more →

Refunds

Every Yclas plan comes with a 30-day money-back guarantee. If you are not happy, ask for a full refund within 30 days of paying, and we will refund the whole amount. This also covers a renewal you didn't want.

To ask for a refund, open a support ticket from your account or reply to your receipt email, and tell us which site and payment it is about. The refund goes back to the card you paid

Read more →