Q: Can I have direct access to the Database?
A: No you can not. Yclas is a hosted service, and we do not provide direct access to your database. Think of it like Gmail: You do not have raw access to the data directly since it's "shared with many others."
Q: Can I have direct access to the Files via FTP?
A: No you can not. Yclas is a hosted service, and we do not provide direct access to files since all clients have the same files. This is not a traditional web hosting services. If you need any modification, feel free to contact us.