Trust and safety

Keep scams out. Keep buyers coming back.

Check listings before they go live, let visitors report problems, verify your sellers and stop spam at the door. The tools do the work; every decision stays yours.

driveline.yclas.com/oc-panel/ad/moderate
The moderation queue: listings waiting for approval, two of them held by the AI check with its reason
A seller on a listing page: ID verified, rated 4.8
A verified seller, as buyers see it
Moderation queue Approve listings before they go live, or publish straight away. Edit, approve or mark as spam in a click. AI scam checks Every new listing is checked for scam patterns and your own rules. Risky ones wait for you, with the reason. Reports from visitors A Report button on every listing, a queue for your team, and a statement of reasons to the seller when you act. Verified sellers Sellers send an ID or business document, you approve it, and buyers see the badge. Spam protection Captcha, disposable email blocking, banned words, a black list and limits on posting, contact forms and logins. Privacy tools A cookie banner that asks first, plus a "download my data" button and account deletion for every user.
Your safety desk

Everything that needs a decision, in one place.

Listings waiting for approval, reports from visitors, sellers asking to be verified and the people you have blocked, each in its own page of your admin.

Moderation: four listings waiting, two of them held by the AI check with its reason

Screenshots of a demo site.

Moderation and AI checks AI checks: Starter, Professional and Marketplace plans

Nothing questionable goes live without you.

Choose how listings are published: straight away, after you approve them, after the seller confirms their email, or after they pay. Switch on the AI check and every new listing is screened for scam patterns and your own rules; anything risky waits in your queue with the reason.

  • Approve, edit or mark as spam, one listing or many at once
  • Your own rules in plain language, like "No replicas" or "No payment by gift card"
  • The AI never deletes anything: it only holds listings for a person to decide
  • Warnings in buyer-seller messages that ask for gift cards, wire transfers or one-time codes
More on AI scam checks →
driveline.yclas.com/oc-panel/ad/moderate
The moderation queue with two listings held by the AI check
AI check settings: strictness and your own rules
Your rules, in plain language
Reports

Let your buyers be your eyes.

Every listing has a Report button. Visitors pick a reason, like a scam or something illegal, and your team sees it in the reports queue. When you take a listing down, the seller is emailed a statement of reasons, as the EU Digital Services Act requires.

  • Reasons: illegal content, a scam, a prohibited item, or something else
  • Dismiss, restrict or remove, with a note for the seller
  • Limits per visitor stop anyone from flooding you with reports
driveline.yclas.com/report-listing.html
Report this listing: a reason, an email to follow up and details
Stay safe tips on a listing page
Safety tips on every listing
Verified sellers and reviews

Show buyers who they're dealing with.

Sellers send a photo of an ID or a business document from their account. Your team checks it and approves or rejects it; the document is deleted as soon as you decide. Approved sellers get a badge on their listings and profile, next to their reviews.

  • Verified, ID verified and Verified business badges
  • Earned badges too: Top rated, Fast responder and Member since
  • Reviews and ratings from buyers, on the seller's public profile
driveline.yclas.com/user/alex-morgan
A seller's public profile: verified, rated 4.8, with listings and reviews
driveline.yclas.com/oc-panel/trust
Trust and verification in the seller's account: send a document to get verified
Spam protection

Stop spam before it reaches your listings.

Sign-ups, listings and contact forms are protected by a captcha: Cloudflare Turnstile, Google reCAPTCHA or the built-in one. Disposable email addresses are refused, banned words are blocked or masked, and Akismet can check what people write.

  • Mark someone as spam and they can't post, contact or message again
  • Block email addresses and whole email domains
  • Limits on new listings per day, contact form messages and login attempts
driveline.yclas.com/oc-panel/addons/blacklist
The black list: blocked users and disposable email blocking
Your team

Share the work, keep the record.

Give helpers the moderator role so they can review listings and reports without touching your settings. The audit log records every setting changed, listing deleted, order refunded and conversation opened, with who did it and when.

  • Moderator and translator roles, or your own
  • Two-step login with an authenticator app or SMS
  • An audit log nobody can edit or delete
driveline.yclas.com/oc-panel/auditlog
The audit log
Privacy

Privacy built in, not bolted on.

The cookie banner asks before analytics or ads load, and remembers each visitor's choice. Every user can download their data or delete their account from their profile, and your site starts with terms, privacy and cookie pages you can edit.

  • Necessary, analytics and marketing cookies, each with its own choice
  • "Download my data" and account deletion confirmed by email
  • Free SSL on every site
The cookie banner on a phone: necessary, analytics and marketing
Questions

Questions people ask

Is every listing checked before it goes live?

If you want it to be. Listings can go live straight away, after you approve them, after the seller confirms by email, or after they pay, with or without your approval. Many sites publish straight away and rely on AI checks and reports.

Does the AI delete listings?

Never. It holds risky listings in your queue with the reason, and a person decides. The AI check is included in the Starter, Professional and Marketplace plans.

How does seller verification work?

The seller uploads an ID or business document from their account, your team compares it with their details and approves or rejects it. The document is kept privately and deleted as soon as you decide.

Does Yclas help with the EU Digital Services Act?

Yes: a Report button with DSA reasons on every listing, a statement of reasons emailed when you act on a report, and trader details for business sellers.

Can I add moderators?

Yes. Give someone the moderator role and they can review listings and reports without access to your settings or payments.

What stops spam sign-ups?

A captcha on sign-up, posting and contact forms, refusing disposable email addresses and addresses without a working mail server, limits per day, and the black list.

See it with your own listings.

Free for 15 days. No credit card.

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